1. Introduction

At Fasken Settlements, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all terms of this privacy policy.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events.

2. Information We Collect

2.1 Personal Information You Disclose to Us

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Project requirements and preferences
• Payment information and billing details
• Communication records between you and our team
• Survey responses and feedback
• Account credentials
• Social media profile information when you connect with our platforms

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information, including:

• Device and usage information (browser type, IP address, operating system)
• Location data
• Access times and pages viewed
• Referring websites and search terms
• Cookie and tracking technology data

3. How We Use Your Information

3.1 Business Purposes

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Develop new products and services
• Send you marketing communications (with your consent)
• Generate analytics and business intelligence
• Prevent fraud and enhance security

3.2 Marketing and Communications

We may use your information to:

• Send newsletters and promotional materials
• Notify you about special offers and updates
• Conduct market research and surveys
• Analyze marketing effectiveness

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with:

• Service providers and contractors working on our behalf
• Professional advisors (lawyers, accountants, etc.)
• Regulatory authorities when required by law
• Business partners with your consent
• Payment processors and financial institutions
• Analytics and advertising providers

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., court order, government request).

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure servers and networks with regular monitoring
• Regular security assessments and penetration testing
• Employee training on data protection and security
• Access controls and authentication requirements
• Regular backup procedures

5.2 Data Breach Procedures

In the event of a data breach, we will:

• Notify affected users within 72 hours
• Conduct a thorough investigation
• Implement necessary security improvements
• Cooperate with relevant authorities

6. Your Rights

6.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent at any time
• Request data portability
• Object to processing of your information

6.2 Exercise Your Rights

To exercise these rights, please contact our Privacy Officer using the contact information provided below. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Advertising cookies for targeted marketing
• Preference cookies to remember your settings

7.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect or maintain information from persons under 13 years of age. If we learn that personal information has been collected from a person under 13 years of age, we will promptly delete that information.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

10. International Data Transfers

10.1 Data Transfer Mechanisms

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards through:

• Standard contractual clauses
• Data processing agreements
• Privacy Shield certification (where applicable)
• Adequate country determinations

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

Fasken Settlements
333 Bay Street,
Toronto, Ontario, M5H 2R2
Email: privacy@fasken-ecocabins.com
Phone: +1 (437) 290-0086

12. Additional Rights and Information

12.1 California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

12.2 European Privacy Rights

If you are in the European Economic Area (EEA), you have additional rights under GDPR, including:

• Right to data portability
• Right to restriction of processing
• Right to object to processing
• Right to lodge a complaint with a supervisory authority